If purchasing
the windmill head kit, are instructions included for
building the wood stand?
The windmill head kit includes easy to follow step-by-step
instructions for building the wood stand yourself.
Included in these instructions are tool requirements,
lumber requirements, and templates which can be used
to make sure the angles are cut properly.
How tall are
the windmills?
The complete windmills, measured from the top of
the fan to the bottom of the stand, are approximately
8, 10, 11, 15, and 20 feet tall.
What are
the measurements at the base of the windmill stands?
We build our 8, 11, 15, and 20 foot windmill stands
and water towers with treated yellow pine. Our
windmill heads have been used on cedar stands, painted
wood stands, and metal stands, just to name a few.
The 10 foot windmill kit comes with No. 1 yellow
pine, and can be purchased either unstained or stained
and sealed.
The wagons are also built with treated yellow pine.
How do you anchor
the windmills?
We recommend driving rebar through holes drilled
in each leg at a diagonal near the base of the stand.
Additionally, you can drive an auger into the ground
below the center of the stand, and connect a steel cable
to the auger and to the top of the stand, placing a
turn buckle in the middle so that the cable can be tightened.
Does the windmill
head require assembly?
For windmill heads that are shipped, assembly is
required. No additional welding or drilling on
any of the head components is required. The tools
required for the head assembly are a Phillips screwdriver
and pliers. For the 20 foot windmill head, a rubber
mallet and grease gun are also required.
What materials
are the windmill heads made of?
The windmill head components are all solid steel.
The fan blades, wire ring, and rudder are galvanized
steel, and the other components are steel and painted
black.
What kind
of bearings do you use?
The 8, 10, 11, and 15 foot windmill heads use a durable
hub with sealed bearings that do not need greasing.
The 20 foot windmill head uses a heavy duty hub/bearing
assembly, and is greased through the spindle and packs
both the front and rear bearings simultaneously.
The dust cap has a rubber plug that can be easily removed
to repack the bearings, we recommend once a year.
The same hub/bearing assembly is used at the pivot point
where the vertical and horizontal shafts meet.
Do the windmill
heads have a brake?
The windmill heads do not have a brake, but the 20
foot model has a break in the horizontal shaft allowing
it to be rotated 90 degrees parallel to the ground.
This causes the rudder to prevent the fan from facing
directly into the wind.
What are the
options for the fan blades and rudder?
The fan blades have red tips. The rudder can
be left galvanized only, or can have a vinyl state flag
of Texas for no additional charge.
Do you offer
custom rudder designs?
At this time, we do not offer custom rudder designs.
If you would like a custom rudder, we recommend purchasing
the head with the galvanized only rudder, and then taking
the rudder to a local paint or vinyl shop for customization.
Does the fan
turn?
Yes, the fan turns and the head pivots when the wind
blows.
Are your windmills
more durable than the smaller garden windmills?
The cheap garden windmills cannot be compared to
our high quality windmills. Our windmills are
made of heavy duty components and are built to last
in an outdoor environment.
Do you have
a warranty?
The windmill heads come with a one-year warranty
which covers against failure and breakage caused only
by manufacturing defects or parts wearing out.
The warranty does not cover against damage caused otherwise,
including but not limited to 1) acts of nature, 2) the
windmill falling over, 3) improper assembly, or 4) improper
placement. Any modifications to the originally
manufactured head components will void the one-year
warranty. This warranty provides replacement parts
only.
Can these windmills
be modified for pumping?
These windmills are decorative only, and are not
designed to pump anything. Any modifications to
the originally manufactured head components will void
the one-year warranty.
Do the wagons
come with a cover?
No
Do you have
a brochure?
Yes, click here:
For a free pdf reader, click here:
Are the windmills,
water towers, and wagons delivered or shipped?
The 15 foot and 20 foot complete windmills can only
be delivered due to their size. All of our other
products can be either delivered or shipped.
Can I pick up
the windmill, water tower, and/or wagon?
All products can be picked up at the factory in Waco,
Texas for no additional charge. Please allow at
least two business days prior to pick up to allow the
order to be fulfilled.
What
is the delivery charge?
The delivery charge is $2.00 per mile one way from
the factory in Waco, Texas. This rate is the same
for a single purchase or multiple purchases, as long
as the entire order fits on one trailer and is delivered
to one location.
You can request a delivery rate from the Shipping
Rate link at the top of this page, or by sending an
email to
sales@usascotts.comand indicating the destination
ZIP or postal code and the product(s) of interest.
You can also call us toll free at 1-800-693-9361
for a complete price quote.
What is
the shipping charge?
The price of the windmill head kits and 10 foot complete
kit include FREE SHIPPING
within the contiguous United States. For all of
our products or if shipping outside of the contiguous
United States, you can request a shipping rate from
the Shipping Rate link at the top of this page, or by
sending an email to
sales@usascotts.comand indicating the destination
ZIP or postal code and the product(s) of interest.
You can also call us toll free at 1-800-693-9361
for a complete price quote.
Which states
are included in the contiguous United States?
AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, IA, ID, IL,
IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC,
ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC,
SD, TN, TX, UT, VA, VT, WA, WI, WV, WY
Do you
ship internationally?
Yes
What shipping
companies do you use?
UPS
FreightQuote.com
DB Schenker
What is the
process for replacing a part that was damaged during
shipment?
Keep the original box and packaging
material, as they are required during the claim
process.
Call us at 1-800-693-9361
or email us at
shipping@usascotts.comand provide details
about the damage.
We will contact the shipping
company and file a claim.
The shipping company will contact
you to set up a damage inspection.
After the inspection, repackage
the damaged part inside the box in which it was
originally shipped.
The shipping company will pick
up the repackaged damaged part at your location
and return it to us.
Once we receive the damaged part,
we will ship a new part to you.
Note: If the shipping company denies the claim,
you will be responsible for all costs related to the
replacement part and shipping.
What payment
methods do you accept?
Visa, MasterCard, Discover, American
Express
PayPal
Checks (must clear before we ship)
Cash (at pick up or delivery, but
not through the mail)
Do you offer
a layaway payment option?
No
Do you charge
a set up fee?
These are the fees for setting up complete windmills
at the time of delivery:
Set Up includes erecting one windmill or water tower
on stable ground having ample space, driving rebar through
each leg into soil for anchoring purposes, and assembling
and installing the head components. For other
conditions and services, the set up fee will be adjusted
and must be approved before the set up takes place.
Do I have
to pay sales tax?
We collect 8.25% sales tax
for products that are delivered or shipped to a Texas
address. If you are reselling these products,
we will waive collection of the sales tax if you sign
the Texas Resale Certificate, which requires a Texas
Sales or Use Tax Permit Number.
What is your
return policy?
You have up to 15 days after receiving the shipped
or delivered items to initiate a return. All returned
items are subject to a 20% restocking fee. Neither
the original shipping and/or delivery charge nor any
set up charge is refundable.
The customer is responsible for all costs associated
with returning the items. To qualify for a refund,
all items must be returned in their original condition
using the original packaging. After receiving
and inspecting the returned items, we will refund the
purchase price of the item less 1) the restocking fee
and 2) the cost of replacing or repairing any damaged
items found during the inspection.
To initiate a return, please call us at 1-800-693-9361
or send an email to
returns@usascotts.com.
For wholesale pricing information, please send an
email to
pricing@usascotts.comand indicate 1) the city
and 2) the ZIP or postal code where you would like to
resell our products.
What if I
have additional questions or need more information?
